Frequently Asked Questions

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Usually appointments are available within 2 weeks.

Following your consultation, you may need certain tests (such as blood tests or imaging, for example an X-ray, MRI or CT scan) to help diagnose your condition. If the test is undertaken by the clinic or hospital, the fees for those tests will be determined by the clinic or hospital and charged to you, or your private medical insurer, separately. If there are any fees which I will charge in relation to any of the tests I advise that you have, I will let you know what those will be.

• Dr Naziat uses the DrDoctor telemed video consultation platform.
• A clinic invitation link will be sent to you via your mobile phone number and your email address on the day of the consultation, at least 2 hours before the    appointment. 
• You do not have to download any software or apps.
• You can join the link from your mobile devices or from your desktop/laptop.
• If you are using your mobile phone, it is advisable to use a headset for clearer sound. 

Insurers may differ.  However, in general this is the process.

• You need to contact your insurer to check the level and type of outpatient cover you have, including any reimbursement limits. 
• If they agree that you are covered they will provide you with a pre-authorisation code.
• When you set up your consultation you will be asked for your insurance details.
• After your consultation, we will deal with billing your insurer.